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Report an error, ask about a review or send feedback. We answer by e-mail.

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What you can write to us about

  • A figure in a review that no longer matches the casino’s terms: tell us the page and, if you can, a link to the current terms
  • Questions about how we research and score casinos
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Problems with a casino

We are not a casino and cannot access your account, release a withdrawal or settle a dispute. Contact the casino’s support first and keep copies of your messages. If that fails, use the complaint or dispute service named in its terms, or the regulator listed in our review of that brand. Never send us passwords, ID documents or card details.

If gambling is causing you problems, free and confidential help is listed on our responsible gambling page.

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